Blog

We wish all of our clients could visit our office personally to meet our sensitive staff and see our sophisticated technology. However, we realize our clients are located throughout the United States and are committed to remaining available to their community 24/7. This is why we wanted to create a two-way channel through our blog and social sites to share the latest ASD news with our clients. Read below to learn about what's new this week, and check back next week for the latest Weekly News at ASD. Click here for last week's highlights.

Lacy Robinson, CFSP, is the Senior Professional Development Trainer at Aurora Casket. Lacy presents funeral service programs on the local, state and national level. She is a certified funeral celebrant and an active member of the Kentucky Funeral Directors Association. Lacy also currently serves on the Advisory Board to the Association of Women Funeral Professionals. In this guest blog post, Lacy explains how funeral directors can answer cremation inquiries effectively while creating open communication.

Read the latest issue of Funeral Communications Now, ASD's e-Newsletter.

We wish all of our clients could visit our office personally to meet our sensitive staff and see our sophisticated technology. However, we realize our clients are located throughout the United States and are committed to remaining available to their community 24/7. This is why we wanted to create a two-way channel through our blog and social sites to share the latest ASD news with our clients. Read below to learn about what's new this week, and check back next week for the latest Weekly News at ASD. Click here for last week's highlights.

This month, ASD - Answering Service for Directors is celebrating 40 years of answering life's most difficult calls. When Martin Czachor and Barbara Czachor began helping funeral homes with their phones in 1972, they never dreamed ASD would one day grow to become the leading funeral home exclusive answering service in the country. At the time, our company was just a small business with a handful of employees and local clients. During these crucial early stages, ASD's owners recognized a void in the market for an answering service that catered to the specific needs of funeral professionals.

ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at NFDA conventions and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. In this guest blog post, Tim discusses the similarities between the virtues of Confucius and the qualities of remarkable funeral professionals.