Funeral Exclusive Answering Service & Technology for Directors

ABOUT

ASD - An Answering Service in a Class of Its Own

Answering Service for Directors (ASD) is the leading funeral home answering service and communication technology provider throughout the United States and Canada. We have been family-owned since 1972 and exclusive to the funeral profession since the mid-90s. Our Call Specialists provide consistent, compassionate service sensitive to the needs of funeral directors. Specialized training emphasizing patience, empathy, and accuracy prepares our Call Specialists to consistently provide elite service when answering life’s most difficult calls.

More than a third of all funeral homes in the United States use our services because we fine-tune them to individual requests more than any other answering service provider. ASD strives to make communication easier for funeral directors so they can enjoy an improved work-life balance. We provide cutting-edge, award-winning solutions for mobile communication and powerful, time-saving integrations with the leading funeral home software and website companies. Our ASD Mobile app and MyASD website provide transparent visibility for all our clients. Whatever the funeral home communication needs, ASD has a proven solution for any budget.

services

Funeral Exclusive Services to Streamline Communication

24/7 Answering Service

ASD’s answering services provide extensively trained Call Specialists who understand and cater to the unique needs of your funeral home when answering calls.

ASD Mobile Tools

Monitor telephone communication and conduct business from anywhere with the many features available on ASD’s mobile app and other innovative tools.

Text Messaging

Enhance communication with families, protect your privacy and streamline communication using ASD’s innovative text message solutions created exclusively for funeral professionals.

Website Support

Accessing and updating information on your website and management software has never been easier than with ASD’s FuneralSync™ Integration and web monitoring tools.

Free Trial

Start a 30-Day Free Trial Today!

TESTIMONIALS

ASD - An Answering Service in a Class of Its Own

ASD relieves my staff of the burden of answering the phone to do the things they do best. ASD’s technological advancements with cell phones and very professional staff have helped our funeral home.

Mark Spohrer

E. J. Fielding Funeral Home

Covington,

LA

I have never worked with or heard a more professional group of people than the ASD staff. We monitor the calls regularly to make sure all information is being gathered, and have found that the ASD staff is remarkably dedicated, well trained, and very good at their jobs. Their concern and comforting tone is exactly what we, as family members first, would want for our loved one. We happily tell the families that if they need us after hours, they should call and our answering service, which is an extension of our office, will be able to help them in any way. They have appreciated that.

Lisa Priest

Finch Funeral Chapel

Nixon,

TX

With ASD, I am able to keep tabs on the business without being present 24/7. I love the ability to hear messages and see transcriptions of messages and connect to my phones navigation for directions. It is the whole package

Brian McMurrough

McMurrough Chapel

Libertyville,

IL

ASD makes business run smoother, makes us more professional and I have peace of mind that their people will always be kind and courteous. When all the death call info is typed we can refer back to it without having to listen to the entire call. When driving, text messages allow me time to get off the road to take the info. It’s nice to have them all listed so days later I can look over the info on calls and be sure everything was taken care of.

Julianna Kunselman

Hill & Kunselman Funeral Home

Beaver Falls,

PA

ASD gives us greater flexiblity when our schedules unexpectly change. We can have ASD help us when we have multiple services or we all get called out. We can switch on ASD and maximize our staff so we are able to help families and know our phones are covered. They provide ultra professional client care over the phone.

Michael Bollman

Bollman's Tribute Center

Dallas,

OR

I chose ASD as my funeral home’s answering service because they are expert in handling all death related calls and conduct them selves with absolute professionalism and respect with our clients. The ASD Mobile app allows us the freedom to conduct business and monitor phone calls off premises.

Paul Campbell

Campbell Funeral Home & Cremation Services

Farwell,

MI

ASD is professional and gives me time to spend with my family. To have someone knowledgeable and professional answer my phones gives me and my staff time with our families that we someone times don’t receive. And then to have all the information on each call at the touch of a finger on the smart phone app is awesome.

Adam Wadley

Wadley's Funeral Service

Purcell,

OK

ASD allows for us to have a little personal time away from answering the phones. Even though we are still on-call, it’s a little more relaxing not having to answer every phone call. The service is also very beneficial when we have funerals on the weekends with limited office staff. Having ASD answer phones during those times still allows us to be very accessable to our families and communities but keep our focus on the funeral that we are currently handing.

Tiffany A. Hofer

Luce, Luze & Reck Funeral Homes

Miller,

SD

ASD has made it possible for us to get out of the building easily and stay in full communication with our business. It has made it much easier to see and monitor the messages. It helps us prepare for death messages that we know are coming in and be in a good spot to return the calls.

Bryan Givner

Paradis Funeral Home

Oxford,

MA

ASD has helped us make sure our calls are answered even during our busiest of times. In a small rural community that is extremely important. They have allowed us freedom we have not had in the past.

Shawn Bainbridge

Ranney Bainbridge Funeral Home

Wheaton,

MN

ASD is the most professional and compassionate answering service in the industry! ASD’s staff are very well trained, their rates are very competitive and their service is very reliable!

Stephen Seay

Mulkey-Mason Funeral Homes

Lewisville,

TX

I chose ASD as my funeral home’s answering service because they keep us in constant contact with families, even when we’re away from the office. The ASD Mobile app and MobileFH feature allow me to be as involved in after-hours calls as I need to be, without being overcome with burdensome calls for flower referals, calling hours, or directions.

Mike Hoddinott

Brueggemann Funeral Home of East Northport

East Northport,

NY

awards

Award-Winning Technology for Funeral Home Directors

With its Members Choice / Innovation Award, the National Funeral Directors Association (NFDA) recognizes the best new product or service in the last year. Answering Service for Directors is the only company to be recognized multiple times by the NFDA for innovation. Our company has had the honor of receiving four of these prestigious awards. ASD’s dedicated technology team develops solutions specifically for the funeral profession that improve the lives of funeral directors and the people they serve.