Blog

Each week, ASD recognizes four employees with an "Outstanding Service Award". "Outstanding Service Awards" are given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

Originally published by ASD in the January issue of American Funeral Director Magazine, this article examines the crucial role of first impressions and how funeral professionals can safeguard new business opportunities by correctly responding to price shoppers. Additionally, the article discusses shifts within the industry and resources available to help funeral professionals meet the specific needs of the next generation of funeral consumers.

On Thursday, January 19, funeral professionals can come to ASD's office in Media to earn up to six hours of Continuing Education in two separate three-hour classes. Funeral Professionals from PA and MD are welcome to register for one or both classes. All training will be conducted by licensed funeral professionals of the Regulatory Support Services, Inc.

This Sunday, January 8, ASD will administer the quarterly test of our Crisis Notification System at 4 p.m. EST. This test helps us to perfect our notification system to ensure that we can quickly communicate with you in the event of an emergency. The Crisis Notification System was created to provide your funeral home with a timely and reliable notification in the event of a serious loss of capacity at ASD.

This year, the East Coast endured massive snow storms, an earthquake, and Hurricane Irene, causing ASD's owners to explore new landscaping options that would better protect their staff, clients and property. In addition to safety concerns, ASD's owners wanted to enhance the exterior appearance of our headquarters with new trees and plant life to create a more welcoming outdoor setting. These preventative measures provide added protection to your funeral home by ensuring that ASD is preapred for the most challenging weather events.

As we at ASD celebrate Christmas, we wish you and your families the same joy and happiness that we experience this time of year. ASD understands that funeral directors work around the clock and aren't able to pause and enjoy life as often as others. That's why planning in advance for holidays is critical for our company. With responsive plans and a close eye on the upcoming schedule, we can forecast well ahead of every holiday to provide the most consistent and reliable service available.