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ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at NFDA conventionsand State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. In this guest blog post, Tim shares his insights with ASD clients on the role of aftercare and grief recovery during the funeral process.

We wish all of our clients could visit our office personally to meet our sensitive staff and see our sophisticated technology. However, we realize our clients are located throughout the United States and are committed to remaining available to their community 24/7. This is why we wanted to create a two-way channel through our blog and social sites to share the latest ASD news with our clients. Read below to learn about what's new this week, and check back next week for the latest Weekly News at ASD. Click here for last week's highlights.

Read the latest issue of Funeral Communications Now, ASD's e-Newsletter.

We wish all of our clients could visit our office personally to meet our sensitive staff and see our sophisticated technology. However, we realize our clients are located throughout the United States and are committed to remaining available to their community 24/7. This is why we wanted to create a two-way channel through our blog and social sites to share the latest ASD news with our clients. With the release of ASD Mobile 2.0, our new Adopt-a-Hero project and preparations for the Order of the Golden Rule 2012 Annual Conference & Supplier Showcase underway, April has certainly been an exciting month. Read to learn about what's new this week, and check back next Monday for the latest Weekly News at ASD.

We are pleased to introduce ASD Mobile 2.0, a state-of-the-art iPhone application that brings unparalleled control and convenience to your funeral home. Last December, ASD launched the first version of this sophisticated app and over 2,000 of our clients regularly utilize one of its features to manger their ASD account. Now, with the launch of ASD Mobile 2.0, funeral directors will have additional options and can access new mobile tools to conduct business away from the office.

Leslie Rago began working at the Evergreen Funeral Home in Brooklyn, NY at an early age, assisting her father Peter Rago with funeral duties before eventually becoming a funeral director herself. Located in Greenpoint, Brooklyn's northernmost neighborhood, the funeral home serves a diverse group of multigenerational families and the growing number of young professionals moving into the neighborhood. Leslie was kind enough to take time out of her busy day to talk to ASD Staff Writer Jessica Fowler about the families in her neighborhood and what makes Evergreen Funeral Home unique. This interview was originally published in the March-April 2012 issue of ICCFA Magazine.