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Part 2: ASD Client Perspective Videos

Nov 19, 2020

The lifestyle of a funeral director is like no other. The rewards and challenges of this profession are unique, to say the least. Outsiders sometimes find it hard to grasp why one is called to work in funeral service and often hold many incorrect assumptions. For these reasons, funeral directors value relationships they have with others who work in the death care profession. Whether spending time together in person or socializing online, funeral directors gain a lot from conversing with one another about their work. These relationships are often fostered by shared humor, knowledgeable advice, and helpful recommendations.

We understand that your colleagues in funeral service can best relate to the challenges you face as a funeral director. ASD has hundreds of blog posts that describe the different ways our funeral home exclusive answering service can make your life easier. However, in this multi-part blog series, we wanted to let your contemporaries do the talking. Recently, we asked some of our clients to share why their funeral home uses ASD. Their answers summarize better than we ever could what funeral directors can gain when they begin a relationship with our company.

Click here for Part 1 of our Client Perspectives Series.

4 Funeral Directors Explain Why They Chose ASD


Edith Churchman of James E Churchman Funeral Home in Newark, NJ

ASD Client since 2008


“In July of 2020, my funeral home suffered a devastating fire. Since that time, ASD has answered each and every one of my phone calls. I trust them with my business, I trust them with my livelihood. ASD has been a godsend for me and that’s why I use their services.”

Judson Little of Little’s Funeral Home in Smithfield, VA

ASD Client Since 2017


“Our firm opened in 2017 and ASD has been our choice from the beginning. Why do we chose ASD? It’s simple. The people. We consider ASD an extension of our office staff. We know when we’re not able to answer the office phone that ASD will, 24 hours a day, 7 days a week. They provide the comfort and compassion to our families that allows us even greater opportunity to provide for them. Another reason we use ASD is simple: the app. The technology is amazing. We have all the necessary information at our fingertips to help start serving our families and providing them with comfort during their most tragic times of loss. So thank you ASD and we look forward to your continued support for many years to come.”

Crystal Bailey of Bailey Funeral Home in Bailey Funeral Home in Saskatchewan, Canada

ASD Client Since 2017


“We have chosen ASD because it is a funeral specific answering service that understands the needs of our families and our staff. We’re a 24/7 kind of business and the associates that work at ASD are always professional and compassionate no matter what time of day or which day of the year it is. We also chose ASD because of their excellent app. It tells us all the first call information and any messages that come through ASD. It’s a very good choice for our funeral home and we’re happy that we have made it.”

Bill Peoples of Cawley & People’s Funeral Homes in Marietta, OH

ASD Client since 1997


“I’ve been with ASD since January of 1997. They’ve afforded us the opportunity to get out into the community knowing that our phones are always answered professionally and courteously. They are a great organization.”


Would you like to learn more about how ASD can help your funeral home? Contact Craig today to learn about our no-risk Free Trial. We’ll send you all the information you need to get started along with a list of funeral homes we work with in your area. Discover why we are the number one answering service recommended by funeral homes across the United States and Canada.

Related Reading

ASD Client Perspective Videos Series: Part 1
14 Funeral Directors Share Their Favorite ASD Feature
Funeral Directors Share Why They Trust ASD to Handle Their Sensitive Calls
40 Common Questions Funeral Directors Have About Answering Services


About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at


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