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ASD Quick Tip Video Series: Send Instant Feedback with CareTracker™

Mar 15, 2021

Watch our video above to learn how to immediately communicate feedback to ASD on calls handled for your funeral home using CareTracker™. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, discuss how this convenient tool enables our answering service to tailor and customize your account to reflect the funeral home’s specific standards.

About ASD’s Quick Tip Video Series

ASD’s Quick Tip Video tutorials were created to help our clients maximize their experience using our service. These informative videos are under 5 minutes and are jam packed with valuable information on ASD solutions that can help funeral directors save time and maximize their efficiency. These solutions also help our answering service perform at the highest level. One thing the pandemic year has shown us is that when families need us the most at unexpected times, being able to relay information to funeral directors in the most efficient way possible can make a big difference. If you have not already, we strongly encourage you and your staff to explore these options.

Click here to watch ASD Quick Tip Video #1: Replying to Messages
Click here to watch ASD Quick Tip Video #2: Call Forwarding & Web Check Out
Click here to watch ASD Quick Tip Video #3: Using Our Helpers Feature
Click here to watch ASD Quick Tip Video #4: Locating Messages with Deep Archive

Learn More

Would you like to learn more about the solutions covered in this video? Email to schedule a one-on-one Zoom tutorial with our Client Solutions Team. We’ll answer any questions you have about ASD’s technology and walk you through how to do use all of our tools on your cell phone. Got any suggestions for future Quick Tip Videos? Email and let us know what topics you would like us to cover.

Related Reading

ASD Feature Spotlight: CareTracker™
Selected Independent Funeral Homes’ Q&A with ASD Vice President, Kevin Czachor
Rising to the Occasion: Why Success Is Easier to Achieve with Help

About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at

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