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ASD Quick Tip Video Series

May 19, 2021

Got a few minutes? Watch ASD’s weekly Quick Tip videos to learn how to use ASD’s technology to enhance your funeral home’s communications. These informative videos are under 5 minutes and are jam packed with valuable information on ASD solutions that can help funeral directors save time and maximize their efficiency. Each week, ASD National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, will provide a demo of a different ASD tool that can help funeral directors improve their efficiency.

 

By far our most requested tutorial, this video unpacks how the ASD Mobile app for iPhone and Android gives funeral professionals full control over their individual contact preferences. National Sales Manager, Craig Meehan and Client Solutions Supervisor, Sherry Martin, explain how personalizing your ASD Mobile contact settings can greatly enhance your funeral home communications. They also walk you through how to easily adjust when, how, and why you are notified of a new message from ASD. This is Part 2 of a new Quick Tip series focusing specifically on how to use the ASD Mobile app.


Learn how to gain access to the most popular mobile tool for funeral professionals—the ASD Mobile app for iPhone and Android. In this video, National Sales Manager, Craig Meehan and Client Solutions Supervisor, Sherry Martin, detail the history of our app before walking you through how to download and log into to ASD Mobile. They also provide details on some of the important things you’ll notice on our app’s Home screen. This will be Part 1 of a new Quick Tip series focusing specifically on how to use the ASD Mobile app. Be sure to check back next week for our next ASD Mobile Quick Tip Video!


Save time and eliminate duplicate data entry by syncing your funeral home website and management system with ASD. In this video, National Sales Manager, Craig Meehan, explains how ASD’s FuneralSync™ feature can help funeral professionals to be more efficient by enabling them to automatically transfer information between ASD and their existing technology platforms.


Discover how to keep your web communications protected and ensure that urgent messages submitted via your website are always communicated to the on-call director. In this video, National Sales Manager, Craig Meehan, explains the benefits of ASD’s award-winning Web Form WatchDog™ feature and unpacks some eye-opening statistics that will change the way you think about your funeral home’s website.


Learn how to immediately communicate feedback to ASD on calls handled for your funeral home using CareTracker™. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, discuss how this convenient tool enables our answering service to tailor and customize your account to reflect the funeral home’s specific standards.


Dive into your funeral home’s message history with ASD’s Deep Archive. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, review how ASD’s Deep Archive advance searching capabilities allows you to easily search through and locate messages up to 10 years old.


Discover how ASD’s convenient Helpers feature can help ASD sound more local when answering your calls. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, explain how this powerful tool can save funeral directors time while enhancing their customer service.


Learn how to better protect your phone lines without sacrificing convenience. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, discuss automated call forwarding methods and ASD’s online check out tool.

 


 


Learn how to save time and money by using our technology to respond to your messages. In this video, National Sales Manager, Craig Meehan, and Client Solutions Supervisor, Sherry Martin, explain the functionality and benefits of replying to your messages via text or ASD Mobile.


Thank you for watching our ASD Quick Tip Videos!

One thing the pandemic year has shown us is that when families need us the most at unexpected times, being able to relay information to funeral directors in the most efficient way possible can make a big difference. The features covered in our videos can help your funeral home team save time and they also help ASD perform at the highest level. If you have not already, we strongly encourage you and your staff to explore these options. Be sure to check back each week for more ASD Quick Tip videos.

Learn More

Would you like to learn more about the solutions covered in these videos? Email Support@myASD.com to schedule a one-on-one Zoom tutorial with our Client Solutions Team. We’ll answer any questions you have about ASD’s technology and walk you through how to do use all of our tools on your cell phone. Got any suggestions for future Quick Tip Videos? Email Lauren@myASD.com and let us know what topics you would like us to cover.

 

About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at Jess@myASD.com

 

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