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5 Videos To Help You Learn about ASD

Jul 31, 2014

At the recent Pennsylvania Funeral Directors Convention, one of ASD’s longtime clients approached me to say he’d enjoyed a post he read on ASD’s blog. He then said that he wished he had more time in his day to read all of the great funera content available online, but he was normally in a rush when using the computer because of the hectic nature of his work. This is a dilemma many funeral directors understand. There is a wealth of insightful information for funeral professionals online, but directors have very limited time to explore it all.

At ASD, we are always looking for ways to help funeral directors with our custom-built technology. While our Supervisors are available 24/7 to provide assistance, we know there are times when it may not be convenient for you to call us. For this reason, we have developed tutorial videos for our clients to demonstrate how to utilize all of the features available through ASD Mobile and our website. These short tutorials have been helpful learning tools for many of our clients. To access our tutorials, login to and click on the Tutorial Videos link at the bottom of the Options tool bar. We will be adding more tutorial videos to this page in the future.

For funeral professionals who have considered taking advantage of our Free Trial offer but just haven’t had time to chat with us, we have created videos to help you get to know our service. Whether you are curious about the solutions we offer, how our technology works or what our facility looks like, you will find the answer in one of our videos below.

Learn Who We Are

Kevin Czachor and Kathy Kelley, two of ASD’s Family-Member Owners, explain how funeral professionals can benefit from ASD’s custom-built technology and specialized training. Watch now to learn how ASD has redefined the role of an answering service for thousands of funeral homes.

Explore Our Award-Winning Mobile App

The ASD Mobile app was developed to simplify the way funeral professionals receive messages and relay information to ASD. Using any Apple or Android device, funeral directors have one-touch access to send service or on-call information to ASD and can monitor all incoming telephone activity from any location. This short tutorial video provides an overview of the many features available to funeral professionals using the ASD Mobile app. Watch now to see the ASD Mobile app in action and learn how it can help you manage your funeral home’s communications.

Take A Tour Through Our Facility

Click here or above to start tour from ASD’s Operations Center

For many years, we have wanted to show our clients the technology and infrastructure we have in place here at ASD. Now, thanks to the Google Trusted Photo MD Team, ASD now has a high definition Virtual Tour of our facility. The crisp detail and focused images make you feel as if you are walking through our building. You can use the arrow keys to move from room to room or zoom in on anything you would like to see in further detail. Click on the image above to start the tour!

Experience Our Company Culture

On Tuesday, October 1st, Fox29 News ran a segment called “Company Brings Gym To The Office” featuring ASD’s Exercise Workstations. Fox29 News Anchor, Joyce Evans, interviewed two of ASD family-member owners, Marty Czachor and Kathy Kelley and our Call Specialists about how these stations improve our employees’ overall mental and physical health while providing an energy boost to the office. Watch the video now to see our treadmill and recumbent bike stations in action and get a glimpse of what life is like during a typical day at ASD.

Hear From Your Peers

ASD recently co-hosted a podcast series with funeral writer and media consultant, Nancy Burban, and sixth generation funeral director and popular blogger, Caleb Wilde. The podcast is part of a new series called Funeral Pro Chat which will feature directors and experts discussing the latest funeral trends, news and customs. Caleb sat down with Kevin and Nancy share his thoughts and stories about the changing face of funeral service, common pressures directors face, the healing power of writing and the importance of trust when choosing funeral vendors. During the interview, Caleb explained why his family’s funeral home uses ASD and how our company has “created a system funeral directors can trust.” Click above to hear the first Funeral Pro Chat podcast interview.

Thank you for taking the time to watch ASD’s videos and learn more about our company. For more information, please contact us at 800-868-9950.

About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at

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