ASD - Answering Service for Directors

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ASD is pleased to share this Guest Blog Post from Ben Wrigley, a counselor working in Kent, UK. In this post, Ben draws several parallels between counseling and funeral service, providing three principals that can help anyone serving in a caring profession. He offers some great tips on communication, empathy and the importance of self-care for those working in the funeral profession.
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ASD is looking forward to seeing our clients and friends this week in Nashville at the 2017 ICCFA Annual Convention. Head to ASD's booth to see an interactive demonstration of our award-winning ASD Mobile app and other technologies we have created to make life more convenient for directors. Read our blog to learn what else you can expect at our booth this year. PLUS: 5 Cool Things To Do While You're In Nashville.
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Smartphones can help funeral home staff streamline tasks, communicate more effectively with families, stay organized & save money! While not every solution is compatible with every business model, our list of apps provides a wide range of different tools that can help directors. We challenge you to make 2017 the year you experiment with mobile technology to determine what solutions can best help your funeral business.
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As Winter Storm Stella moved up the East Coast on Tuesday, ASD staff handled a total of 19,132 calls, including more than 1,600 First Calls. Despite local power outages and hazardous conditions outside, ASD performed at full capacity before, during and after Winter Storm Stella moved through our area. Our staff answered 94% of calls on 1st ring and 99% by the 4th ring.
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We know that our clients rely on us more than ever during major weather events, which is why we take every precaution to provide your firm with seamless telephone protection through any storm. At ASD, our commitment to serving you and your community is paramount. We leave nothing to chance when it comes to protecting your firm’s sensitive calls.
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This Saturday is National Funeral Director & Mortician Recognition Day, a day to honor your inspiring dedication to serving families in need! Here are 30 facts about the work of funeral directors in honor of this important date. We believe Funeral Directors are one of the greatest unsung heroes of the world. Thank you for the commitment, selflessness, and hard work you demonstrate every day of the year!
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