Jul 12, 2017
ASD is pleased to share our new recruitment video that highlights many of the reasons our employees find working here rewarding. Walking in to ASD’s Operations Center, it is obvious that our company is much more than a Call Center. We are truly a family. As this video explains, the strong rapport and enduring friendships between our employees is supported by ASD’s positive workplace culture.
Jul 03, 2017
We hope that you enjoy a relaxing and festive 4th of July holiday! Every year, this date reminds us to pause and appreciate the freedoms we are so fortunate to have. At ASD, we believe that freedom comes in many forms. We know that many funeral directors spend a great deal of time shackled to a phone. Our mission is to provide solutions that liberate our clients to spend more time doing the things they love.
ASD is pleased to share this Guest Blog post from Funeral Director, Matthew Morian, of Lucas Funeral Home in Grapevine, TX. Matt is the co-creator of the new Millennial Directors blog, which provides an outlet for Gen-Y to voice their perspective on the funeral profession. In this guest post, Matt discusses the importance of properly handling funeral home price shopper calls.
Jun 23, 2017
Here at ASD, we believe Funeral Directors are one of the greatest unsung heroes of the world. Many people outside of the profession are unaware of the many ways funeral professionals devote themselves to others. To help educate others about dedication and sacrifices made by funeral service professionals, we've put together a list of 30 lesser known facts about funeral directors.
Our hearts are heavy this week as we mourn the sudden loss of our beloved Training Supervisor, Bob Gordon. Bob has been a member of our ASD family since early 2016. He was loved by all of his colleagues and held in high esteem for his strong work ethic, gracious personality and caring heart. Bob’s influence on our company and those he worked with will continue to be felt in the years to come.
Do you know how your funeral home staff is handling shopper calls? In this article, originally published in ICCFA Magazine, ASD Family-Member Owner, Kevin Czachor, examines why these sensitive calls should always be treated as an opportunity, not as an afterthought. Kevin explains how directors can develop a competitive approach for handling shopper calls by evaluating staff performance and utilizing helpful resources.