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Part 5: ASD Client Perspective Videos

Jan 27, 2021

The lifestyle of a funeral director is like no other. The rewards and challenges of this profession are unique, to say the least. Outsiders sometimes find it hard to grasp why one is called to work in funeral service and often hold many incorrect assumptions. For these reasons, funeral directors value relationships they have with others who work in the death care profession. Whether spending time together in person or socializing online, funeral directors gain a lot from conversing with one another about their work. These relationships are often fostered by shared humor, knowledgeable advice, and helpful recommendations.


We understand that your colleagues in funeral service best understand the challenges you face as a funeral director. ASD has hundreds of blog posts that describe the different ways our funeral home exclusive answering service can make your life easier. However, in this multi-part blog series, we wanted to let your contemporaries do the talking. Recently, we asked some of our clients to share why their funeral home uses ASD. Their answers summarize better than we ever could what funeral directors can gain when they begin a relationship with our company.


Click here for Part 1 of our Client Perspectives Series

Click here for Part 2 of our Client Perspectives Series

Click here for Part 3 of our Client Perspectives Series

Click here for Part 4 of our Client Perspective Series


4 Funeral Directors Explain Why They Chose ASD



Lisa Meyer of Meyer Funeral Homes in Newton, IL

ASD Client since 2015


“We love ASD because they gather as many details as possible from a caller when we’re not available. Whether we’re serving another family, on a funeral, at a cemetery or spending time with our 5-year-old, ASD handles all the calls professionally, gets as many details as possible and does of course contact us immediately if necessary. Otherwise, we’re able to return to that call whenever it’s convenient in a timely fashion to get the family taken care of and we really appreciate their professionalism. We look at ASD as an extension of our funeral home and we really appreciate the service they provide.”

Dick Teeter of Teeters Funeral Chapel in Hawley, PA

ASD Client since 2001


“We’ve used ASD for many years. ASD gives us the opportunity to be sure that when we’re not on the phone, we have courteous, effective people answering our calls. We enjoy talking to the people there and feel totally confident in their ability to help our client families.”

Sydnie Knowles of Wiley Funeral Home in Granbury TX

ASD Client since 2018


“A big reason why we’ve been using ASD for so long is how personal ASD is when they answer the calls for us. They are very good about getting all of the exact information for the death call. It’s very easy to use for the funeral directors and it’s very easy for families to call and talk to someone. Thank you ASD for being a great asset to our funeral home!”

Payton Hunter of Hidden Valley Funeral Home in Kearney, MO

ASD Client since 2015



“We love ASD. We use ASD because it’s easier to field calls. If we’re busy and we can’t get to our calls, they will roll over to ASD which is really helpful because they get as much or as little information as you want from your caller. They can patch calls to you. They can take death calls and typically get more information than if someone answered the phone here. They are super helpful and make our lives easier.”


Would you like to learn more about how ASD can help your funeral home? Contact Craig today to learn about our no-risk Free Trial. We’ll send you all the information you need to get started along with a list of funeral homes we work with in your area. Discover why we are the number one answering service recommended by funeral homes across the United States and Canada.

Related Reading

ASD Client Perspective Video Series: Part 1
ASD Client Perspective Video Series: Part 2
ASD Client Perspective Video Series: Part 3
ASD Client Perspective Video Series: Part 4


About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at


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