Feb 21, 2013
Guest Blog Post
ASD’s Staff Writer, Jessica Fowler, was honored to be featured as a guest blogger on Funeral Director, Caleb Wilde’s blog, Confessions of a Funeral Director, last week. You can read Jessica’s article, “Battling Burnout: How Funeral Directors Find Peace In The Midst Of Chaos” (originally published in the October 2011 issue of The Director) on Caleb’s blog. Learn about how compassion fatigue affects funeral service professionals and how other directors balance their personal lives with the demands of the funeral home.
Invitation to Bloggers: ASD has featured the writing of Caleb Wilde in our blog in the past along with Funeral Directors Lauren Polanski and Patrick McNally. We believe that the funeral writer has the authority to address a wide range of subjects, both somber and humorous, from a perspective no other writer can offer. If you’re a funeral professional who also enjoys blogging and writing, we would love to feature your work on our blog. To learn more about guest blogging for ASD, contact jess.fowler@myASD.com.
ASD is proud to be a Supplier Member of the Washington Funeral Director’s Association
ASD is honored to join the Arkansas Funeral Director Association as a Sales Club Member. We support the AFDA’s initiative to promote excellent business practices through education and networking.
ATTENTION Virginia Funeral Directors!
Looking to earn some Continuing Education credits? ASD Family Member Owner Kevin Czachor will be presenting a class on March 7 at the Virginia Funeral Directors Association (VFDA) ‘s Traveling Caravan event. The event will take place at Mary Washington University Campus and Kevin’s class will be held from 3:15p to 4:15p following a full lineup of dynamic speakers.
Kevin’s class will focus on how to use telecommunications to improve quality and service to families. Emphasis will be on using technology to improve high standards of service, communication with families to address their needs and enhancing services offered. Participants will analyze various scenarios under which telecommunications play a vital role in the customer experience and focus on ways funeral homes can increase service with the proper application of progressive cellular and internet technology.
“We are thrilled that the VFDA chose to partner with ASD,” Kevin says. “I look forward to meeting the association’s members in person at the VFDA’s Traveling Caravan event in March.”
To learn more about the VFDA’s Traveling Caravan event and Kevin’s class, click here.
It’s Never Too Early To Get Excited!
Every year, ASD looks forward to the ICCFA Convention and Expo for an opportunity to meet clients from across the country. If you’re attending, be sure to stop by our booth (#515) and ask about our latest features and promotions. ASD will be raffling off some amazing prizes and giving out some new and exciting FREE gifts we think you’ll love. We hope to see you there!
In Case You Missed It…
Here are ASD’s Top Blog posts from the past two weeks:
5 Things We Love About Funeral Directors: In honor of Valentines Day, ASD wanted to relay how grateful we are to work with the funeral service community. There are countless reasons for why we feel fortunate to work in this profession and why we feel funeral directors are the best clients any company could have. Here are just some of the many things we love about funeral directors. Click here to read.
Never Miss A Call: A 10-Step Process To Bulletproofing Your Funeral Home’s Phone Lines: Are your funeral home’s phone lines protected if the power is shut off? What happens if multiple calls ring in simultaneously when your lines are forwarded?Originally published in the February 2013 issue of The Director by ASD Staff Writer Jessica Fowler, this article examines call forwarding strategies that can be implemented to ensure your funeral home’s phone lines are always protected. It describes in detail how call forwarding works, what options exists and what questions you should ask your local phone company and cellular provider to guarantee your callers will always be able to reach you. Click here to read.
4 Tips for Middle of the Night Calls: For decades, funeral directors have been waking from a deep slumber to provide assistance to families after the loss of a loved one. Here are some solutions ASD has created to assist you with handling those inescapable late night calls. Click here to read.
About The Author
Jess Farren (Fowler)
Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at Jess@myASD.com