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ASD Releases ASD Mobile Update to Introduce ReAlert™ Feature and Enhance Push Notification Support

Oct 09, 2018

ASD is pleased to share we have recently updated ASD Mobile for iPhone and Android to include several new tools and features that make life easier for on-call funeral directors. We’ve enhanced support for directors who receive messages via push notification using the app, which includes an option to control our newest feature, ASD ReAlert™.

On a daily basis, funeral directors are pulled in so many different directions. When you’re juggling multiple grieving families, a plethora of deadlines and numerous appointments, it is so easy to become distracted and overlook an important message. ASD is pleased to ntroduce our new ReAlert™ feature to help resolve this dilemma for on-call directors.

With this feature, ASD will send out a reminder push notification to alert on-call funeral directors when there is an outstanding message that has not been acted upon. This is especially useful if the director is in a sensitive environment and cannot be interrupted by a phone call.

Never miss an important message again with ASD ReAlert™

With the latest ASD Mobile update, ReAlert™ is now included as an option within ASD Mobile’s Push Notification settings. Clients can utilize the app to control how often you are re-alerted for urgent messages when on-call. You can also turn the feature on and off using the app, so that you have it enabled during times when you know you’ll be busy and might not notice the initial notification.

Maintain full control over if and when you are notified with an ASD ReAlert™ using the ASD Mobile app



In addition to the introduction of ASD’s ReAlert™, our latest app update also includes some exciting new enhancements. Below is a summary of recent ASD Mobile updates:

ASD Mobile for iPhone Updates

  • ReAlert™ feature settings added
  • Keychain support: Keep your ASD Mobile password stored securely in your Apple keychain for easy password retrieval.
  • Group Push Notifications: ASD Mobile notifications regarding the same message will now be grouped together in your Notification Center and while in Locked Screen Mode (see below.)

  • Support for iPad multi-tasking: For those using ASD Mobile on their iPad you’ll now be able to view our app in Split View on your tablet, making it easy to use two apps simultaneously.
  • Updated home screen: Now displays which funeral director is logged in (important for funeral directors that share an on-call cell phone) as well as which one of the funeral home’s locations is logged on. (This can help ensure you displaying the correct location’s outgoing Caller ID when using our MobileFH™ feature)


ASD Mobile for Android Updates

  • ReAlert™ feature settings added
  • Message details added to push notifications: See a summary of information gathered during the call when you receive a push notification from ASD
  • Updated home screen: Now displays which funeral director is logged in (important for funeral directors that share an on-call cell phone) as well as which one of the funeral home’s locations is logged on. (This can help ensure you displaying the correct location’s outgoing Caller ID when using our MobileFH™ feature)


To learn more about our latest app updates or to schedule an app tutorial with one of our Client

Solutions Specialists, please call 800-868-9950 ext. 5 or email Solutions@myASD.com.



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About The Author

Jess Fowler

Jess Fowler is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD's company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at Jess.Fowler@myASD.com


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