Oct 21, 2011
ASD is pleased to invite you to Vice President Kevin Czachor’s presentation at the National Funeral Director’s Association Convention on Tuesday, October 25. Head to room E255 at 11 a.m. to learn how to improve the efficiency of your business with the correct application of progressive cellular and Internet technology.
In order to capture critical calls, funeral directors must remain available to families 24/7. The significant cost of a single sale increases the pressure on directors to protect their phone lines and assume that every incoming call could result in a revenue opportunity. Safeguarding these calls is vital for any funeral home that can’t afford to lose new business. Kevin has helped develop telecommunication strategies for 25 percent of funeral homes in the U.S. and will examine mobile solutions that allow directors to conduct business on the go without sacrificing the quality of service provided to families.
“I am thrilled to be honored as a Business Exchange Exhibitor at the NFDA’s convention in Chicago,” Kevin says. “Many funeral homes don’t realize the full value of their firm’s telephones. My session will examine highly adaptable technical resolutions that help funeral professionals remain connected to the families they serve from anywhere.”
Kevin looks forward to meeting funeral professionals from across the nation and sharing his experiences and knowledge acquired from operating the nation’s largest funeral home exclusive call center for over two decades. Learn how to grow your client base and improve customer service by utilizing the latest advancements in telecommunications. The presentation will focus on how using text messaging, emailing and virtual reception techniques can help funeral homes thrive in today’s rapidly changing business environment.
Kevin will analyze different scenarios where the phone plays a vital role in a customer’s experience. The session will provide fresh solutions to common communication problems at funeral homes. Bring home practical tips you can immediately apply to maximize the efficiency of your firm’s operations.
To meet the rest of the ASD team and pick up a free gift, stop by booth #1106 anytime during the convention to learn more about our company’s premium service. We will be offering an exclusive “New Client Convention Special” to prospective clients, a cost cutting Rewards Partnership Program to current clients, and raffling off a free big screen, high definition television.
About The Author
Jess Farren (Fowler)
Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD’s company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at Jess@myASD.com