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Originally published in Southern Funeral Director magazine by ASD National Sales Manager, Craig Meehan, this article examines the importance of synced technology solutions for the funeral profession. Craig unpacks the results of a survey revealing how hungry morticians are for integrated tech systems that save them time and examines several solutions funeral homes can easily implement right now.

We understand your colleagues in funeral service can best relate to the challenges you face as a funeral director. Recently, we asked some of our clients to share why their funeral home uses ASD to be their answering service. In this blog series, we hear funeral directors explain in their own words how ASD has helped their funeral home since they came on service with our company.

Letting 2020 end without taking time to reflect on everything we learned this year would be a missed opportunity. For us here at ASD, we think there is value in looking back, despite the fact that we were never as challenged as a company as we were in 2020. In this blog post, we recap some of the major lessons learned and examine how our company adapted to the pandemic year.

The pandemic year has shown us that when families need us the most at unexpected times, being able to relay information in the most efficient way possible can make a big difference. In recent months, many of our clients began exploring features that utilize ASD’s automatic communication methods. These solutions save your funeral home staff valuable time while also helping to reduce expenses.

During these strange and changing times, real-time data can show with clarity what might otherwise be obscured. Over the past four months, ASD has continued to assess our latest daily statistics and monitor any increases that would indicate a potential second-wave of COVID-related deaths. In contrast, our figures reveal the number of death calls handled on a daily basis has continually decreased since April.

On December 27th, ASD’s longest-tenured Operations Manager, Sharon Batten, will mark 30 years with our company. Sharon’s contributions to ASD are immeasurable. She is such a valuable member of our team. To celebrate her incredible 30-year career here at ASD, we asked our staff to share some of their favorite memories of working with Sharon and some of the ways she has impacted their lives.