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ASD recently achieved a significant milestone, recording the 10,000th version update to our company’s answering service system. ASD’s Vice President and Family-Member Owner, Marty Czachor Jr., first custom-designed our company’s state-of the-art funeral home answering computer system back in the mid-90s. Since that time, it has been updated 10,000 times with numerous enhancements.

Originally published in the March/April 2021 issue of the Funeral Business Advisor by ASD Vice President and Family-Member Owner, Kevin Czachor, this article examines the oft-overlooked importance of funeral home web communications. Kevin unpacks revealing data that uncovers how often at-need and pre-need families are sending messages through a funeral home’s website as their first point of contact.

Got a couple of minutes? Watch this week’s Quick Tip video to learn how to save time and improve your funeral home’s communications. In this week’s video, National Sales Manager, Craig Meehan & Client Solutions Supervisor, Sherry Martin, explain how to access the most popular mobile tool for the funeral profession: ASD Mobile. This will be Part 1 of a new Quick Tip series focusing specifically on the ASD Mobile app.

Got a couple of minutes? Watch ASD's weekly Quick Tip videos to learn how to use ASD's technology to enhance your funeral home’s communications. These informative videos are under 5 minutes and are jam packed with valuable information on ASD solutions that can help funeral directors save time and maximize their efficiency.

ASD’s National Sales Manager, Craig Meehan, was featured in a recent episode of Undertaking The Podcast. The episode explores the many ways our answering service has been impacted by the pandemic. Listen to hear our Call Specialists share stories about the most affecting calls they handled and to learn about how our company was able to pivot to a work-from-home model in the midst of so much uncertainty.

There are so many different ways the funeral service community champions our nation’s military veterans. We challenge you find another profession that does more to honor and celebrate our troops. In this blog post, we share stories that highlight some of the powerful and impactful ways funeral professionals support our nation’s service members.