Blog

ASD is proud to be a Kates Boylston Technology Partner. As part of this partnership, our VP & Family-Member Owner, Kevin Czachor, will respond to questions from directors about telecommunications and mobile technology. This month, Kevin was asked, “How do I decide what mobile apps works best for me?” – Read Kevin’s response to learn how to decide what mobile apps are right for your funeral home.

Download our Free Three-Day, Expo-Only Registration Form for the 2017 National Funeral Directors Association Convention in Boston, MA. With this pass, you’ll have access to explore the NFDA convention exhibit hall absolutely free, so be sure to stop by ASD's booth while you’re there!

This personal essay was written in support of the New York State Funeral Directors Association’s Tribute Foundation and International Overdose Awareness Day. It examines how an overdose death creates barriers for healing and complicates the grief process. It was important to us here at ASD to recognize this date and encourage others to speak openly about how addiction has impacted their lives.

In this Guest Blog post from Glenn H. Gould of MKJ Marketing, Glenn discusses the importance of customer loyalty and offers several strategies funeral directors can use to retain it. He explains how car buying and funeral service are analogous as both represent major consumer purchases for the middle-income family and how directors can learn a lot by examining how auto companies keep customers loyal.

Our bilingual team can provide 24/7 translation services for funeral homes that need to communicate with Spanish-speaking families. From providing pricing information to family members, to explaining America’s foreign transport requirements to directors in other countries, ASD’s bilingual team can help bridge the communication gap so that directors are better able to serve Spanish families.

ASD is pleased to announce that for the third time in five years, our company has been chosen as a finalist for the NFDA Innovation Award. To receive this year’s nomination is especially meaningful for us here at ASD because we were recognized for our Suicide Telephone Operator Patch System (STOP), a feature that was invented by ASD solely to help those in crisis.