“We had a service previously, which was not professional at all. We find that this service is well trained, very efficient, personable with our customers and they try their best to help out when someone calls. I will recommend them highly.”
Gloria K. Bowden, Scobee-Combs-Bowden Funeral Home, Boynton Beach, FL
“We switched to ASD in January of 1998. There were times when we called our previous answering service and the phone rang 30 times without an answer. Since we have switched to ASD, our calls have been answered professionally and appropriately. The more we use them, the more we like them.”
William H. Bauman, Bauman Family of Funeral Homes, Virginia, MN
“The professional handling of families reflects & represents all of us. At a time of need when lives are most sensitive, professionalism with care has been expressed by ASD - our extended family of employees. Many blessings.”
Jeannie Voges, Baker Funeral Home, Valley Center, KS
“ASD is the most efficient answering service I've had in the last twenty years. Their expertise, politeness & quickness in answering my calls is very unique to say the least. I'm proud to say I use ASD as my service.”
Robert J. Galello, Galello-Luchansky Funeral Home, Stratford, CT
“ASD is the most dependable and caring answering service in the industry. I received several compliments on how understanding and courteous my 'staff' is, little do they know the operators at ASD are my staff!”
Kirk A. Popiolek, Popiolek Funeral Home, Barrington, NJ
“The professionalism of the operators is by far, better than any other answering service we have dealt with. The technology they use in answering the funeral calls enables you to hear everything between the family and the answering service. One word describes ASD - EXCELLENT!!”
Neil Phillips II, J. Foster Phillips Funeral Home, Jamaica, NY
“I have always appreciated the professionalism and courtesy of the staff at ASD. I know if I am unavailable to answer a call, it will be handled in a professional and courteous manner consistent with the way we operate at Waid-Coleman.”
Todd A. Waid, Waid-Coleman Funeral Home, Conneaut Lake, PA
“In today's world, running an updated Funeral Home without ASD is like running an office without a computer or fax machine.”
Donald Martens, Sr., Donald Martens & Sons Funeral Home, Cleveland, OH
“I like the fact that all of my effort to give you the information regarding my funeral home is put to good use. When someone calls for directions you give them just the way I wrote them. The caller does not know that I am out. Your service is the best one for us.”
J. Douglas Clepper, Vielhauer-Clepper Funeral Home, Cincinnati, OH
“The service provides us with more freedom away from the funeral home for personal life with the assurance that our calls are being taken care of with the highest quality.”
David J. Fisch, Fisch Funeral Home, Remsen, IA
“We have used four other answering services during the past 10 years and none have provided the prompt (generally by 2nd ring) answering that is provided by ASD. We truly 'tried the rest and now have the best'.”
Ken Henry, Henry-Lange Memorial Homes, Lewistown, IL
“Finally, a professional answering service understands the unique needs of funeral service professionals. I no longer have to worry about the level of service my callers receive. I know it will be expedient, professional and if necessary, compassionate.”
Michael S. Lake, Dyer-Lake Funeral Home, Attleboro Falls, MA
“ASD gives me a renewed feeling toward telephone answering services. They are quick to answer my lines. They obtain accurate information, and best of all messages are recorded into voice mail so you can hear the caller as well as the operator who handled each message.”
Richard P. Dworzanski, Dworzanski & Son Funeral Home, Bayonne, NJ
“Our phones are always answered by the second ring by friendly and courteous operators who are knowledgeable about funeral service.”
James Rogers, Kedz Funeral Home, Toms River, NJ
“I like being able to hear the conversation with the operator. I also feel comfortable knowing that the operators are funeral home oriented because they only answer for funeral homes.”
Joseph J. Smith, Joseph J. Smith Funeral Home, Mahopac, NY
“My family and I are enjoying the freedom of not being tied to the business phones. It is comforting to know that our calls are being handled in a professional & timely manner and we are able to check and listen to our calls at any time.”
Jay A. Jaworski, Jaycox-Jaworski Funeral Home, McKeesport, PA
“Our funeral home is in a small town and most of the people ask for me personally when they call. By leaving the calls with the service and being paged when needed, I have been able to spend time with my family.”
William G. Dalton, Corner Stone Funeral Chapel, Ider, AL
“ASD is an extension of our Funeral Home. While other directors complain about their answering services, I am always glad to tell them of the quality of ASD. Trained operators who know the funeral business, what more can you ask?”
Katina Crain Roth, Crain Funeral Home, Newton, IL
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