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ASD In the News and on the Road

This has certainly been a newsworthy week here at ASD. We were just featured on the cover of the July/August issue of Funeral Business Advisor for our award-winning smartphone app, ASD Mobile. Our two articles, Using Statistics to Grade Your Answering Ser…
https://www.myasd.com/blog/asd-news-and-road

ASD's Weekly Rundown: A Look at What's New This Week

ASD has been able to connect with hundreds of our clients through our social channels and we are truly grateful for the support, feedback and interactions we have gotten from funeral professionals across the country. Thank you for taking the time to read…
https://www.myasd.com/blog/asds-weekly-rundown-look-whats-new-week-2

January's "Sensitive Save" Award Winners

At ASD, we are often the first point of contact for people who are at their most vulnerable moments. One of the first lessons Call Specialists learn during ASD's 6-month training period is the range of emotions they may encounter on a daily basis. We reco…
https://www.myasd.com/blog/januarys-sensitive-save-award-winners

ASD Celebrates National "Love Your Pet" Day

In honor of “National Love Your Pet Day”, ASD wanted to share photos of our staff’s furry companions.
https://www.myasd.com/blog/asd-celebrates-national-love-your-pet-day

ASD Employee Spotlight: Kristine Soderland

ASD is pleased to announce the recent promotion of our Supervisor, Kristine Soderland, to our Technical Support team. Kristy began working at ASD as a Call Specialist in 2005 and our Managers quickly noticed her eagerness to learn and to teach others. Kri…
https://www.myasd.com/blog/asd-employee-spotlight-kristine-soderland

February 2015 "Sensitive Save" Winners

Read about ASD's most challenging calls this month. Every week, ASD spotlights a Call Specialist who handles a particularly challenging call with patience and accuracy. Here are the "Sensitive Save of the Week" winners for the month of February.
https://www.myasd.com/blog/february-2015-sensitive-save-winners

July 2016 Sensitive Save Winners

Read about ASD's most challenging calls this month. Every week, ASD spotlights a Call Specialist who handles a particularly challenging call with patience and accuracy. Here are the "Sensitive Save of the Week" winners for the month of July.
https://www.myasd.com/blog/july-2016-sensitive-save-winners

ASD Announces Promotion of Two Assistant Supervisors

ASD – Answering Service for Directors is pleased to announce the recent promotions of Assistant Supervisors, Rachel Keys-Taylor and Lori Bongiovanni. Rachel and Lori have demonstrated exceptional customer service skills and will join our experienced team …
https://www.myasd.com/blog/asd-announces-promotion-two-assistant-supervisors

ASD Employee Spotlight: Sherry

ASD Assistant Supervisor, Sherry, joined the ASD team in 2009 as a Call Specialist. Over the past five years, Sherry has demonstrated multiple skills and has proven herself to be extremely adaptable, often assisting with several projects simultaneously. S…
https://www.myasd.com/blog/asd-employee-spotlight-sherry

ASD's "Outstanding Service Awards"

Each week, ASD recognizes four employees with an "Outstanding Service Award". "Outstanding Service Awards" are given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.
https://www.myasd.com/blog/asds-outstanding-service-awards-7