As we at ASD celebrate Christmas, we wish you and your family the same joy and happiness that we experience this time of year. ASD understands that funeral directors work around the clock and aren't able to pause and enjoy life as often as others. That's …
https://www.myasd.com/blog/asd-embraces-christmas-spirit
ASD has been able to connect with hundreds of our clients through our social channels and we are truly grateful for the support, feedback and interactions we have gotten from funeral professionals across the country. Thank you for taking the time to read…
https://www.myasd.com/blog/asd-weekly-news-updates
When funeral directors hear ASD Supervisor, Donna Twitty, on the line, it’s often cause for celebration. Many have been speaking to Donna on the phone for more than 15 years and recognize her friendly voice immediately. Donna also has a knack for knowing …
https://www.myasd.com/blog/asd-employee-spotlight-donna-twitty
Every week, ASD acknowledges one of our Call Specialists with the “Sensitive Save of the Week” Award for going above and beyond on a call to ensure a family in need can connect with a funeral director. To kick off the new year, we've taken a look back at …
https://www.myasd.com/blog/top-10-funeral-phone-calls-2013
Senior Call Specialist, Rosemary, has been a dedicated employee at ASD for more than 8 years. She first joined the ASD team in 2007 shortly after our company moved to our current location in Media. Rosemary’s natural ability to speak gently and empathetic…
https://www.myasd.com/blog/asd-employee-spotlight-rosemary
Assistant Supervisor, Diego, has one of the most familiar faces and voices here at ASD. As a key member of ASD’s Supervisor, Training and Bilingual team, Diego mentors to other Call Specialists and assists clients with the highest level of customer servic…
https://www.myasd.com/blog/asd-employee-spotlight-diego
Read about ASD's most challenging calls this month. Every week, ASD spotlights a Call Specialist who handles a particularly challenging call with patience and accuracy. Here are the "Sensitive Save of the Week" winners for the month of June.
https://www.myasd.com/blog/june-2016-sensitive-save-winners