ASD has been able to connect with hundreds of our clients through our social channels and we are truly grateful for the support, feedback and interactions we have gotten from funeral professionals across the country. Thank you for taking the time to read…
https://www.myasd.com/blog/asd-road-and-news-1
When ASD Training Specialist, Tia, first started at ASD, she already possessed a strong understanding of funeral planning and the nature of grief. Tia grew up in a family-owned funeral home and throughout her youth she observed her father and grandfather …
https://www.myasd.com/blog/asd-employee-spotlight-tia
Training Specialist, Joseph, is a major asset to ASD’s Operations’ team. Joe has worked as a Call Specialist for more than three years providing compassionate and professional support to funeral home callers. He has also trained countless new employees ho…
https://www.myasd.com/blog/asd-employee-spotlight-joseph
At ASD, we are often the first point of contact for people who are at their most vulnerable moments. One of the first lessons Call Specialists learn during ASD's 6-month training period is the range of emotions they may encounter on a daily basis. We reco…
https://www.myasd.com/blog/octobers-sensitive-save-award-winners
Read about ASD's most challenging calls this month. Every week, ASD spotlights a Call Specialist who handles a particularly challenging call with patience and accuracy. Here are the "Sensitive Save of the Week" winners for the month of March.
https://www.myasd.com/blog/march-2016-sensitive-save-winners
ASD Assistant Supervisor, Julian, has been a valuable asset in our Operations department for more than four years. Julian has a natural knack for communicating both professionally and compassionately with callers. He has trained countless new employees ho…
https://www.myasd.com/blog/asd-employee-spotlight-julian
As we embrace the Christmas season here at ASD, we wish you and your family the same joy and happiness we experience at this time of year. Our company believes funeral directors should be acknowledged for their commitment everyday and especially around th…
https://www.myasd.com/blog/our-family-yours-merry-christmas