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ASD Enhances NFDA Award-Winning Web Form WatchDog™ Feature and Offers Free Trial to Funeral Homes Through 2020

In this age of social distancing, a growing number of people are now going online to research funeral options. ASD’s recently enhanced Web Form WatchDog™ Feature helps funeral professionals become more responsive to inquires submitted through their funera…
https://www.myasd.com/blog/asd-enhances-nfda-award-winning-web-form-watchdog-feature-and-offers-free-trial-funeral-homes-through-2020

Introducing ASD's New Obit Texting Solution

ASD’s new Obit Texting solution helps make obituary information more accessible to callers while enhancing the funeral home’s brand. With Obit Texting, when someone calls a funeral home looking for service information, ASD will offer to send them a text m…
https://www.myasd.com/blog/introducing-asds-new-obit-texting-solution

5 Common Funeral Director Problems Solved by MobileFH® Texting Illustrated in Video

For years, funeral professionals have needed a solution for the problems they experience when using cell phones for business text messaging. MobileFH® Texting finally puts an end to so many of the on-call dilemmas funeral professionals experience, giving …
https://www.myasd.com/blog/5-common-funeral-director-problems-solved-mobilefh-texting-illustrated-video

Dive Into Your Call History with ASD’s Deep Archive Search Tool

Have you ever needed to locate a message that ASD handled for you in the past? We have recently enhanced the Archive section of ASD Mobile for iPhone and www.myASD.com to include a search tool to help you find old messages, call recordings and dispatch lo…
https://www.myasd.com/blog/introducing-asds-new-deep-archive-and-search-tool

ASD’s Web Form WatchDog™ Feature Now Protecting Over 1,000 Funeral Home Websites

ASD recently recorded a new milestone. Our company’s NFDA award-winning Web Form WatchDog™ feature has now been added to more than 1,000 funeral home websites. We have also recently added advanced message screening technologies to this feature to filter o…
https://www.myasd.com/blog/asds-web-form-watchdog-feature-now-protecting-over-1000-funeral-home-websites

ASD Records 10,000th Update To Funeral Home Answering Service System

ASD recently achieved a significant milestone, recording the 10,000th version update to our company’s answering service system. ASD’s Vice President and Family-Member Owner, Marty Czachor Jr., first custom-designed our company’s state-of the-art funeral h…
https://www.myasd.com/blog/asd-records-10000th-update-funeral-home-answering-service-system

ASD Expands Client Solutions Department

Recognizing the importance of responsive and proactive customer service, ASD recently established a dedicated Client Solutions department. Expanded customer service capabilities allow ASD to offer more guidance and assistance to our clients. With more tha…
https://www.myasd.com/blog/asd-expands-account-solutions-department

Meet ASD's Spanish-Speaking Bilingual Team

In an effort to provide 24/7 seamless support to funeral homes that serve Spanish-speaking families, ASD recently increased our company’s bilingual team. With 32 bilingual Call Specialists on staff, ASD ensures Spanish-speaking callers can always communic…
https://www.myasd.com/blog/asd-expands-spanish-bilingual-team-32-employees

2021 Year in Review

Like many companies, ASD has experienced a lot of ups and downs in 2021 but our response to these challenges has made our company stronger and more resilient. We want to remain transparent with you about what goes on behind the scenes at our company to gi…
https://www.myasd.com/blog/2021-year-review

ASD Prepares for COVID Surge and Overcomes Labor Shortage by Expanding Remote Workforce

With last year’s winter COVID spike pushing the entire funeral profession to the brink, ASD spent the majority of 2021 preparing for the next big wave. Planning ahead in the pandemic age requires our company to build up our workforce to ensure the call vo…
https://www.myasd.com/blog/asd-prepares-covid-surge-and-overcomes-labor-shortage-expanding-remote-workforce