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Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

ASD is excited to welcome 10 new Call Specialists to our team of highly trained professionals. Every month, hundreds of applicants apply for positions at ASD, but only a select few make it through our rigorous, 6 month training program. Our employees are carefully selected and must exhibit compassionate communication skills and be qualified to handle some of life's most difficult situations.

Read the latest issue of Funeral Communications Now, ASD's e-Newsletter.

ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at NFD conventions and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Tim shares his insights with ASD clients on how to handle feelings of burn out and compassion fatigue.

Listening to messages lets ASD clients know how families are treated and protects potential new business. When your business and reputation is on the line, there is no substitute for retaining complete control over your firm's phone calls.