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ASD's Weekly News: Win 12 Weeks of FREE service

ASD's Weekly News: Win 12 Weeks of FREE service

Mar 19, 2013

Win 12 weeks of FREE service with ASD

ASD Rewards Partner C&J Financial helps funeral homes eliminate the hassle, headache and cash flow delay when processing insurance death claims. C&J’s FAST FUNDING Insurance Assignment Program typically pays within 24 hours of verification through insurance assignment. In addition to expediting the process and offering a discounted rate, C&J provides a credit for each transaction which reduces your ASD monthly bill.

From now through April 30th, C&J Financial is offering ASD clients the chance to win 3 FREE billing cycles with ASD. No commitment is necessary – simply request an information packet here and be automatically entered to win. (Offer valid for new or prospective C&J clients. 2 lucky winners will be chosen on May 1, 2013)

“I have been using C&J Financial since they started with the ASD Partnership. All I can say is they are wonderful! The people at C&J provide fast and friendly service and are always ready and able to answer my insurance questions. I found that their outstanding customer support and vast claim form library makes dealing with C&J easier than dealing with the insurance company themselves,” –Kirk Popiolek, Popiolek Funeral Home in Barrington, NJ.

ASD’s Treadmill and Recumbent Bike Stations

At ASD, we have created a distinctive benefit that allows our employees to stay active at work while helping to find a cure for breast cancer. With our treadmill and recumbent bike stations, our staff can move at a controlled rate while simultaneously answering calls. The maximum speed is capped at a very slow rate of motion and was designed so that Call Specialists can walk or bike one mile in an hour. These stations were created in-house at ASD and tested thoroughly to ensure Call Specialists could type with ease while moving their feet.

With a headset plugged into a computer monitor that sits atop the workout machine, the staff at ASD can both burn calories and help find the cure for breast cancer. When a total of 500 hours have been worked on ASD’s recumbent bike or treadmill, ASD will donate $500 to the Breast Cancer Research Foundation. This extra incentive allows employees to work together toward a common, greater good.

Many doctors have found that sitting for hours during the day can lead to stiff and dehydrated muscles, making injuries and fractures more common. By staying active and moving around during their scheduled shifts, employees are less likely to hurt themselves due to idleness. ASD’s Treadmill and Recumbent Bike Stations provide our staff with opportunities to stay active at work while providing the highest level of service to our clients.

See You In Tampa!

We are counting down the days until we are in Tampa at the ICCFA Convention and Expo. Every year, ASD looks forward to meeting clients from across the country, learning about the latest funeral trends and catching up with old friends. If you're attending, be sure to stop by our booth (#515) and ask about our latest features and promotions. ASD will be raffling off some amazing prizes and giving out some new and exciting FREE gifts we think you'll love. We hope to see you there!

ASD's Monthly Employee Spotlight

Every month, ASD will feature a different employee on our blog and Facebook page so you can get to know our staff on a more personal level. This month, we featured Supervisor Sue Norbeck. Every day, Sue infuses our Operations team with her optimistic energy and devotion to serving clients with the utmost professionalism. As ASD’s most experienced Supervisor, Sue divides her time between providing the highest level of customer service to ASD’s clients and supporting ASD’s Call Specialist team with more than 19 years of expertise. She is critical to ASD’s team atmosphere and her comprehension of ASD’s systems allows her to provide clients with an unsurpassed level of customer service. All of us who know Sue can attest to her kind, empathetic and gracious manner. Working under Sue as a Call Specialist for many years, I can say from firsthand experience how invaluable her guidance has been to ASD’s operations team. Beyond her outstanding work ethic, experience and incredible wealth of knowledge, Sue is also one of the most approachable and genuine people I’ve ever known.

Click here to read an interview with Sue about her experiences working at ASD over the past 19 years.

ASD's Sensitive Save of the Week" Winner!

This week, our Assistant Supervisor, Joseph, handled a call from a gentleman who was making calls on behalf of a family that had recently lost a loved one. The caller was hesitant to leave any information because he was not authorized to make decisions and was only looking for information. Joseph reassured the caller that someone was available and asked him to remain on the line before patching him through to the on-call director. This ensured the funeral home had an opportunity to serve the family. Joseph is this week's "Sensitive Save of the Week" Winner!

Click here to see last week's winner.

Hometown Pride

Every year, the town of Springfield puts on an incredible St. Patrick's Day parade. Springfield is the next town over from Media and where ASD's owners and founders, the Czachor family, grew up. As cold and unpleasant as the weather was last Saturday in our area, all of Springfield came out to celebrate and show their support! We’re lucky to be from such a wonderful area!


About The Author

Jess Farren (Fowler)

Jess Farren (Fowler) is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD's company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at

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