ASD's "Outstanding Service Awards"
Feb 06, 2012
ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services. Here are some recent "Outstanding Service Award" winners:
►Training Specialist Barbara accurately retrieved time-sensitive First Call information from a nurse over a loud, screeching alarm going off at the Nursing Home.
►Assistant Supervisor Kristine determined an employee of the funeral home who was being very vague on the phone was actually calling because his mother was near passing.
►Call Specialist Tiffany determined that a caller who was upset he hadn't heard back from a funeral director earlier in the day was calling to report his father's passing.
►Training Specialist Sean patiently assisted a caller who was clearly intoxicated while asking for funeral service details for a fellow AA member.
Click here to see last week's winners.
Check back next Monday to see who next week's "Outstanding Service Award" winners will be!
About The Author
Jess Fowler is a Public Relations Specialist and Staff Writer who has been a part of the ASD team since 2003. Jess manages ASD's company blog and has been published in several funeral trade magazines. She has written articles on a variety of subjects including communication, business planning, technology, marketing and funeral trends. You can contact Jess directly at Jess.Fowler@myASD.com