Our hearts are heavy this week as we mourn the sudden loss of our beloved Training Supervisor, Bob Gordon. Bob has been a member of our ASD family since early 2016. He was loved by all of his colleagues and held in high esteem for his strong work ethic, gracious personality and caring heart. Bob’s influence on our company and those he worked with will continue to be felt in the years to come.
Do you know how your funeral home staff is handling shopper calls? In this article, originally published in ICCFA Magazine, ASD Family-Member Owner, Kevin Czachor, examines why these sensitive calls should always be treated as an opportunity, not as an afterthought. Kevin explains how directors can develop a competitive approach for handling shopper calls by evaluating staff performance and utilizing helpful resources.
Jun 01, 2017
On Thursday, June 1st, ASD’s First Call Connect™ will reach a significant milestone. The patented feature, which allows funeral directors to be connected into a First Call in progress, was first introduced seven years ago on this date. First Call Connect™ is the only answering service tool that allows funeral directors to serve at-need families in real-time regardless of location or time of day.
ASD is pleased to announce a new partnership with the Illinois Funeral Directors Association (IFDA). ASD will join the IFDA’s Preferred Partner Benefit Program. This program was designed by IFDA to help members operate more efficiently and increase profits while working with best-in-class organizations. As part of the new partnership, ASD will offer IFDA members an extended, 8-week Free Trial of ASD’s services.
I’ve always believed in the cathartic, healing power of music. It has shaped my grieving process. As ASD’s Public Relations Specialist, I’ve read countless articles about the best songs to play during funerals, but I’ve rarely seen someone compile a list of songs that can help grievers after a funeral is over, so I decided to put one together myself. Here are 6 Songs That Help Me Grieve.
May 11, 2017
What does a funeral home garden look like? The answers are as unique and distinct as every life memorialized within the walls of each building. From sprawling trees with colorful blossoms to manicured flowerbeds, there are so many stunning examples of unique funeral home landscaping. We asked our clients to share their horticultural talents with us and were amazed by some of the incredible photos that were shared.