training

Blog Posts: training

Weekly News at ASD

We wish all of our clients could visit our office personally to meet our sensitive staff and see our sophisticated technology. However, we realize our clients are located throughout the United States and are committed to remaining available to their community 24/7. This is why we wanted to create a two-way channel through our blog and social sites to share the latest ASD news with our clients. Read below to learn about what's new this week, and check back next week for the latest Weekly News at ASD. Click here for last week's highlights.

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10 Reasons Why Funeral Professionals Say They Trust ASD With Their Sensitive Calls

No matter the size, location or specific needs the funeral home, most are surprised to learn about the solutions ASD can provide. With over 40 years of experience creating customizable options for funeral professionals, our clients have many answers for why they have choose to work with ASD. Here 10 different reasons why ASD clients say they trust us to answer with sensitive calls.

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ASD's Outstanding Service Awards

ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

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Congratulations to ASD 2011 Perfect Attendance Winners!

With thousands of answering services in America, why is it that 25 percent of funeral homes trust ASD – Answering Service for Directors to handle their urgent and sensitive calls? The answer could be found in our state of the art technology, user-friendly website, or customizable accounts. But while all of those features significantly benefit funeral professionals, the primary reason our clients say they use ASD is our compassionate and committed staff. In 2011, three of our long-standing employees had Perfect Attendance for the entire year. We would like to congratulate these staff members for their notable achievements.

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ASD's Outstanding Service Awards

ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

read more

ASD's Outstanding Service Awards

ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

read more

ASD Promotes Training Specialist Juan Silva As New Graphic Designer

We are excited to welcome Juan Silva to ASD's talented marketing team. Juan has been with ASD since 2009 and was recently promoted from his position as a Training Call Specialist to a Graphic Designer position. Juan received his graphic design education from The University of the Arts in Philadelphia, PA while working part time here at ASD. Juan was a natural choice for the position because of his exemplary performance as an ASD Call Specialist.

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ASD's Outstanding Service Awards

ASD Staff is professional and compassionate in all situations. Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services. 

read more

ASD's "Outstanding Service Awards"

Each week, ASD recognizes four employees with an "Outstanding Service Award". This special recognition is given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services.

read more

Congratulations to the ASD 10!

ASD is excited to welcome 10 new Call Specialists to our team of highly trained professionals. Every month, hundreds of applicants apply for positions at ASD, but only a select few make it through our rigorous, 6 month training program. Our employees are carefully selected and must exhibit compassionate communication skills and be qualified to handle some of life's most difficult situations.

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About ASD

ASD - Answering Service for Directors - has been helping Funeral Homes to manage their calls and their lives since 1972.

ASD now serves more than 5000 funeral homes and is the preferred choice among Independent Funeral Homes and Funeral Home Directors. Our goal is to provide the same level of customer service and satisfaction that our Funeral Homes have been providing to families for generations.