safety mechanisms

Blog Posts: safety mechanisms

How ASD Ensures Your Callers Reach Our Call Specialists Quickly

It may be customary for businesses like insurance companies and medical offices to place callers on hold for long periods of time, but when it comes to funeral homes there is no substitute for first class customer service. ASD understands that your reputation is on the line every time the phone rings. Our Call Specialists never put your callers on hold and always handle one call at a time. This ensures that every person calling your funeral home will receive the attention, care and compassion they deserve.

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9 New Christmas Trees That Will Live On Well Past the End of the Season

This year, the East Coast endured massive snow storms, an earthquake, and Hurricane Irene, causing ASD's owners to explore new landscaping options that would better protect their staff, clients and property. In addition to safety concerns, ASD's owners wanted to enhance the exterior appearance of our headquarters with new trees and plant life to create a more welcoming outdoor setting. These preventative measures provide added protection to your funeral home by ensuring that ASD is preapred for the most challenging weather events.

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ASD Feature Spotlight: Price Patching

As the price shopping phenomenon expands across all industries, it is especially critical for funeral professionals to capture business from these callers who often require immediate answers. ASD helps reduce the time families must wait to speak to funeral professionals with our powerful Price Patching feature.

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Building A Thriving Business: The Secrets Behind ASD's Success

ASD realizes how valuable every incoming call could be for your firm. Our experienced team of programmers have designed and custom-built software solutions from the ground up. By building our own state of the art systems, ASD has designed unique preventative measures to protect your firm's fragile phone calls.

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About ASD

ASD - Answering Service for Directors - has been helping Funeral Homes to manage their calls and their lives since 1972.

ASD now serves more than 5000 funeral homes and is the preferred choice among Independent Funeral Homes and Funeral Home Directors. Our goal is to provide the same level of customer service and satisfaction that our Funeral Homes have been providing to families for generations.