Blog Posts: oversight
ASD Feature Spotlight: First Call Report
Our First Call Report allows owners and managers to monitor all First Call activity handled by their on-call staff. After your on-call person receives a First Call, ASD will send complete details and a recording of the call to the owner's or manager's cell phone or email account. The First Call Report displays each step taken to reach your on-call staff and keeps clients on top of all business opportunities, even when others are on-call.
How ASD Ensures Your Callers Reach Our Call Specialists Quickly
It may be customary for businesses like insurance companies and medical offices to place callers on hold for long periods of time, but when it comes to funeral homes there is no substitute for first class customer service. ASD understands that your reputation is on the line every time the phone rings. Our Call Specialists never put your callers on hold and always handle one call at a time. This ensures that every person calling your funeral home will receive the attention, care and compassion they deserve.
Building A Thriving Business: The Secrets Behind ASD's Success
ASD realizes how valuable every incoming call could be for your firm. Our experienced team of programmers have designed and custom-built software solutions from the ground up. By building our own state of the art systems, ASD has designed unique preventative measures to protect your firm's fragile phone calls.
