Blog Posts: NFDA
I Think Confucius Knew A Few Good Funeral Directors
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. In this guest blog post, Tim discusses the similarities between the virtues of Confucius and the qualities of remarkable funeral professionals.
Trinkets, Tokens & Treasures (Fantastic Infographic from The Grief Support Network)
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Over the past month, ASD has shared Tim's in depth study on the significance of gestures, expressions and impressions as part of our exclusive 3-week blog series. This organized flow chart created by The Grief Support Network highlights the core concepts of Executive Report #2. Thank you Tim for allowing ASD to share this with our clients.
ASD in the News: Serving Funerals Directors and Families (a behind-the-scenes look at how our call specialists handle life's most difficult calls)
Originally published in the March 2012 issue of The Director, this article is written from the perspective of Staff Writer and former Call Specalist Jessica Fowler. It examines the duties of our Call Specialists and how they handle the issues they are confronted with on a daily basis. If you've ever been curious about what what it is like to work for ASD, this article provides an in-depth analysis on how our operator's handle life's most difficult calls.
Gestures, Expressions and Impressions: Their Importance to and Use In Your Business (Part 3 of 3 Week Series)
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Tim brings his in depth study on the significance of gestures, expressions and impressions exclusively to ASD clients. This is Part 3 of the Funeral Services Intelligence Series: Executive Report # 2: Gestures, Expressions and Impressions.
Gestures, Expressions and Impressions: Their Importance to and Use In Your Business (Part 2 of 3 Week Series)
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Tim brings his in depth study on the significance of gestures, expressions and impressions exclusively to ASD clients. We will publish a 3 part series from Funeral Services Intelligence Series: Executive Report # 2: Gestures, Expressions and Impressions. Be sure to check our blog next Thursday to read Part Two: Tackling important questions about gestures, expressions, and impressions, and considering appropriate words, products and gifts.
Gestures, Expressions and Impressions: Their Importance to and Use In Your Business (Part 1 of 3 Week Series)
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Tim brings his in depth study on the significance of gestures, expressions and impressions exclusively to ASD clients. We will publish a 3 part series from Funeral Services Intelligence Series: Executive Report # 2: Gestures, Expressions and Impressions. Be sure to check our blog next Thursday to read Part Two: Tackling important questions about gestures, expressions, and impressions, and considering appropriate words, products and gifts.
Who takes care of the Caretakers in 2012? Funeral Directors & Compassion Fatigue - Hardiness and Resilience Training
ASD Rewards Partner, Tim O’Brien M.S., has written articles for and presented at National Funeral Director's Association and State Funeral Association meetings. He is the author of the Grief Support Programs: A Season for Healing, A Reason for Hope: the Grief & Mourning Guide and Journal, and the Pet-Loss Grief Program: You will always be a part of me. Tim shares his insights with ASD clients on how to handle feelings of burn out and compassion fatigue.
Introducing ASD Mobile: A Powerful New iPhone App that Saves Your Funeral Home Time & Money
With ASD Mobile, you can now use your iPhone to access messages, record obituary information, change your on-call status and more, all with the touch of a button! The app was created as a mobilized one-stop solution for clients to manage their ASD account. After several months of careful planning and testing, ASD Mobile went live on Monday, December 12th. You can now download the app at no cost on Apple's iPhone app store.
Funeral Communications Today
Read the latest issue of Funeral Communication Today, ASD's e-Newsletter.
ASD on the Road: NFDA/CANA Convention Recap
This week, ASD attended the National Funeral Directors Association and Cremation Association of North America's annual convention. This years' convention boasted higher than average attendance and ASD was delighted to meet the many funeral professionals and industry leaders who traveled to Chicago from around the country. After every convention, ASD team members return with a better perspective on the challenges facing funeral directors today and ideas for how to improve your experience with our service.
