Blog Posts: ring tracker
10 Reasons Why Funeral Professionals Say They Trust ASD With Their Sensitive Calls
No matter the size, location or specific needs the funeral home, most are surprised to learn about the solutions ASD can provide. With over 40 years of experience creating customizable options for funeral professionals, our clients have many answers for why they have choose to work with ASD. Here 10 different reasons why ASD clients say they trust us to answer with sensitive calls.
Beyond the Smoke and Mirrors: What Makes ASD Different
Sometimes, appearances can be deceiving. Take this photo of a snowman outside of our building for example. Some employees saw the picture and believed someone built a child-size snowman from a minor snowfall of only 2 inches, including this writer. But take a closer look...the snow man in this picture is only six inches tall, sitting on top of a picnic bench outside. Did it fool you too? In life, there are many examples of illusions like the ASD snowman that appear to be one thing, but end up looking completely different from another angle. How many times have you been sold a product or service only to find it lacking after closer inspection? Many companies focus on building and maintaining a facade to distract from inadequacies like unreliable technology, high turnover, poor leadership, and uncommitted staff members. ASD is different: from day one we have promoted transparent business practices that allow funeral professionals to truly evaluate every aspect of our service.
How ASD Ensures Your Callers Reach Our Call Specialists Quickly
It may be customary for businesses like insurance companies and medical offices to place callers on hold for long periods of time, but when it comes to funeral homes there is no substitute for first class customer service. ASD understands that your reputation is on the line every time the phone rings. Our Call Specialists never put your callers on hold and always handle one call at a time. This ensures that every person calling your funeral home will receive the attention, care and compassion they deserve.
ASD in the News: Read ASD's cover story in this month's Funeral Business Advisor
ASD was featured on the cover of the November/December 2011 issue of Funeral Business Advisor. The article, "One Missed Call = Countless Missed Business Opportunities" discusses why it is essential for funeral homes to protect their phone lines.
ASD Feature Spotlight: Solicitor Shield
On an average Monday morning, phone lines throughout the country were flooded by a bombardment of incoming calls, all tracing back to the same three toll free numbers. In a single minute, hundreds of lines were tied up with recorded solicitations. These “spam” calls would have been a nightmare for most call centers. But for the clients and employees of ASD, it was no different from any other day due to our protective Solicitor Shield feature
