Blog Posts: technology
ASD Mobile 2.0: The Most Advanced Funeral Home Telecommunication App Available
We are pleased to introduce ASD Mobile 2.0, a state-of-the-art iPhone application that brings unparalleled control and convenience to your funeral home. Last December, ASD launched the first version of this sophisticated app and over 2,000 of our clients regularly utilize one of its features to manger their ASD account. Now, with the launch of ASD Mobile 2.0, funeral directors will have additional options and can access new mobile tools to conduct business away from the office.
10 Reasons Why Funeral Professionals Say They Trust ASD With Their Sensitive Calls
No matter the size, location or specific needs the funeral home, most are surprised to learn about the solutions ASD can provide. With over 40 years of experience creating customizable options for funeral professionals, our clients have many answers for why they have choose to work with ASD. Here 10 different reasons why ASD clients say they trust us to answer with sensitive calls.
ASD Feature Spotlight: First Call Report
Our First Call Report allows owners and managers to monitor all First Call activity handled by their on-call staff. After your on-call person receives a First Call, ASD will send complete details and a recording of the call to the owner's or manager's cell phone or email account. The First Call Report displays each step taken to reach your on-call staff and keeps clients on top of all business opportunities, even when others are on-call.
Beyond the Smoke and Mirrors: What Makes ASD Different
Sometimes, appearances can be deceiving. Take this photo of a snowman outside of our building for example. Some employees saw the picture and believed someone built a child-size snowman from a minor snowfall of only 2 inches, including this writer. But take a closer look...the snow man in this picture is only six inches tall, sitting on top of a picnic bench outside. Did it fool you too? In life, there are many examples of illusions like the ASD snowman that appear to be one thing, but end up looking completely different from another angle. How many times have you been sold a product or service only to find it lacking after closer inspection? Many companies focus on building and maintaining a facade to distract from inadequacies like unreliable technology, high turnover, poor leadership, and uncommitted staff members. ASD is different: from day one we have promoted transparent business practices that allow funeral professionals to truly evaluate every aspect of our service.
ASD Feature Spotlight: Reply to Messages via Text or Email
How many times in your career have you had to leave a meeting or a service to answer an urgent phone call? This scenario occurs in funeral homes nearly everyday, and ASD was the first to create a solution. We custom-designed our text and email-messaging systems, allowing you to reply to messages without being called by ASD. This feature has already saved thousands of funeral homes time while reducing their billable phone calls.
The Value of Listening To Your Calls
Listening to messages lets ASD clients know how families are treated and protects potential new business. When your business and reputation is on the line, there is no substitute for retaining complete control over your firm's phone calls.
Top Ways to Save On Your ASD Bill
At ASD, we are committed to helping you manage your business needs in the most cost effective way possible. Through our partnerships and custom-built features, you could dramatically reduce and even eliminate your monthly ASD bill. If you're not taking advantage of these profitable opportunities, you could be missing out on thousands of dollars of savings. Here are some ways we have helped our clients lower their costs without sacrificing the level of service offered.
From Our Family To Yours: Merry Christmas & Happy New Year!
As we at ASD celebrate Christmas, we wish you and your families the same joy and happiness that we experience this time of year. ASD understands that funeral directors work around the clock and aren't able to pause and enjoy life as often as others. That's why planning in advance for holidays is critical for our company. With responsive plans and a close eye on the upcoming schedule, we can forecast well ahead of every holiday to provide the most consistent and reliable service available.
Introducing ASD Mobile: A Powerful New iPhone App that Saves Your Funeral Home Time & Money
With ASD Mobile, you can now use your iPhone to access messages, record obituary information, change your on-call status and more, all with the touch of a button! The app was created as a mobilized one-stop solution for clients to manage their ASD account. After several months of careful planning and testing, ASD Mobile went live on Monday, December 12th. You can now download the app at no cost on Apple's iPhone app store.
ASD Feature Spotlight: Price Patching
As the price shopping phenomenon expands across all industries, it is especially critical for funeral professionals to capture business from these callers who often require immediate answers. ASD helps reduce the time families must wait to speak to funeral professionals with our powerful Price Patching feature.
