Blog Posts: First Call Connect
ASD Feature Spotlight: First Call Report
Our First Call Report allows owners and managers to monitor all First Call activity handled by their on-call staff. After your on-call person receives a First Call, ASD will send complete details and a recording of the call to the owner's or manager's cell phone or email account. The First Call Report displays each step taken to reach your on-call staff and keeps clients on top of all business opportunities, even when others are on-call.
The Value of Listening To Your Calls
Listening to messages lets ASD clients know how families are treated and protects potential new business. When your business and reputation is on the line, there is no substitute for retaining complete control over your firm's phone calls.
ASD In The News: For Better Or Worse: Being A Funeral Director's Spouse is...different
Originally published by ASD in the January issue of ICCFA Magazine, this article examines the lack of resources within the funeral industry for the spouses of funeral directors and the rise in dual-income funeral families. The article tells the different stories of several wives, some of whom have taken steps to create a medium that will help connect them with other people in the country who also have a funeral director in their immediate lives.
ASD in the News: Read ASD's cover story in this month's Funeral Business Advisor
ASD was featured on the cover of the November/December 2011 issue of Funeral Business Advisor. The article, "One Missed Call = Countless Missed Business Opportunities" discusses why it is essential for funeral homes to protect their phone lines.
ASD Expands "First Call" Features
Read ASD's press release on the expansion of our patent-pending First Call Connect feature. (Originally published by NFDA Biz Exchange and ConnectingDirectors.com)
ASD's "Freedom Plus" Offers Unmatched Protection And Convenience
ASD recognized long ago the need to provide our clients with alternatives to the traditional methods of other answering services. We were one of the first funeral home answering services to use text and email messaging and have since enhanced these features with the innovative “Freedom Plus” plan. Nearly half of our funeral professional clients have signed on to utilize the options available under this sophisticated plan.
