Blog Posts: online mailbox
How ASD Ensures Your Callers Reach Our Call Specialists Quickly
It may be customary for businesses like insurance companies and medical offices to place callers on hold for long periods of time, but when it comes to funeral homes there is no substitute for first class customer service. ASD understands that your reputation is on the line every time the phone rings. Our Call Specialists never put your callers on hold and always handle one call at a time. This ensures that every person calling your funeral home will receive the attention, care and compassion they deserve.
Top Ways to Save On Your ASD Bill
At ASD, we are committed to helping you manage your business needs in the most cost effective way possible. Through our partnerships and custom-built features, you could dramatically reduce and even eliminate your monthly ASD bill. If you're not taking advantage of these profitable opportunities, you could be missing out on thousands of dollars of savings. Here are some ways we have helped our clients lower their costs without sacrificing the level of service offered.
ASD Tests Quarterly Crisis Notification System
This Sunday, January 8, ASD will administer the quarterly test of our Crisis Notification System at 4 p.m. EST. This test helps us to perfect our notification system to ensure that we can quickly communicate with you in the event of an emergency. The Crisis Notification System was created to provide your funeral home with a timely and reliable notification in the event of a serious loss of capacity at ASD.
ASD in the News: Read ASD's cover story in this month's Funeral Business Advisor
ASD was featured on the cover of the November/December 2011 issue of Funeral Business Advisor. The article, "One Missed Call = Countless Missed Business Opportunities" discusses why it is essential for funeral homes to protect their phone lines.
ASD's "Freedom Plus" Offers Unmatched Protection And Convenience
ASD recognized long ago the need to provide our clients with alternatives to the traditional methods of other answering services. We were one of the first funeral home answering services to use text and email messaging and have since enhanced these features with the innovative “Freedom Plus” plan. Nearly half of our funeral professional clients have signed on to utilize the options available under this sophisticated plan.
ASD Tests Quarterly Crisis Notification System
Every season, ASD transmits a quarterly message to test the functionality of the broadcast system and to verify that your funeral home’s emergency contact preferences are up-to-date.
How myASD.com Can Work For You
By logging onto www.myASD.com, our clients are able to update their on-call status, relay obituary information, provide ASD with useful feedback and listen to and read all of the messages we handle for your funeral home. What once took hours of pressing different buttons on your phone can now be done in just a few short minutes on www.myASD.com.
