Blog Posts: website
ASD in the News: Missed Opportunity--The Cost of an Unanswered Phone Call
Originally published by ASD in the January issue of American Funeral Director Magazine, this article examines the crucial role of first impressions and how funeral professionals can safeguard new business opportunities by correctly responding to price shoppers. Additionally, the article discusses shifts within the industry and resources available to help funeral professionals meet the specific needs of the next generation of funeral consumers.
ASD Feature Spotlight: Smart Text
ASD has developed mobile solutions such as a Smart Text option for our clients who regularly use Smart Phones to provide you with more freedom to conduct business on the go. With the Smart Text feature, every time an ASD call specialist handles a “First Call” for your funeral home, the information will be text-messaged with a useful hyperlink. From your smart phone, you can click the hyperlink to open a webpage and read the message or listen to an audio recording of the call.
ASD Feature Spotlight: Solicitor Shield
On an average Monday morning, phone lines throughout the country were flooded by a bombardment of incoming calls, all tracing back to the same three toll free numbers. In a single minute, hundreds of lines were tied up with recorded solicitations. These “spam” calls would have been a nightmare for most call centers. But for the clients and employees of ASD, it was no different from any other day due to our protective Solicitor Shield feature
ASD's "Freedom Plus" Offers Unmatched Protection And Convenience
ASD recognized long ago the need to provide our clients with alternatives to the traditional methods of other answering services. We were one of the first funeral home answering services to use text and email messaging and have since enhanced these features with the innovative “Freedom Plus” plan. Nearly half of our funeral professional clients have signed on to utilize the options available under this sophisticated plan.
How myASD.com Can Work For You
By logging onto www.myASD.com, our clients are able to update their on-call status, relay obituary information, provide ASD with useful feedback and listen to and read all of the messages we handle for your funeral home. What once took hours of pressing different buttons on your phone can now be done in just a few short minutes on www.myASD.com.
myASD Website Update
ASD has updated our website to more accurately reflect our state-of-the-art technology and service.
